Shipping Guide — ProSource MRO
Shipping & Logistics

Global shipping, from Korea
to your warehouse.

Every ProSource MRO order ships from vetted Korean suppliers through trusted international carriers. Choose the method that matches your urgency, volume, and budget — transparent rates and live tracking on every lane.

Origin
Incheon / Busan, South Korea
Carriers
FedEx · DHL · Sea · Air freight
Coverage
180+ countries
Tracking
End-to-end, per shipment

Four ways to ship

01 / Methods

DHL Express

Express courier

Strong alternative on Europe, Middle East, and Southeast Asia lanes. Comparable speed and integrated customs clearance.

Transit
3–6 days
Weight cap
≤ 70 kg / pc

Air Freight

Airport-to-airport

Economical for mid-weight cargo (100 kg+) where ocean is too slow. Buyer arranges import clearance and final-mile delivery.

Transit
5–10 days
Min. weight
≥ 100 kg

Sea Freight

LCL / FCL container

Best value for bulky or high-volume orders. LCL (shared) from 1 CBM or FCL (20ft / 40ft) for dedicated containers.

Transit
18–45 days
Min. volume
≥ 1 CBM (LCL)

At-a-glance comparison

02 / Compare
Method Speed Transit time Ideal cargo Relative cost Tracking
FedEx Priority Fastest 2–5 days Urgent parts, samples, high-value $$$$ Real-time
DHL Express Fast 3–6 days EU / MEA / SEA priority parcels $$$$ Real-time
Air Freight Moderate 5–10 days 100 kg+, time-sensitive cargo $$$ Milestone
Sea LCL Slower 18–35 days Bulky items, 1–10 CBM $$ Milestone
Sea FCL (20ft / 40ft) Slower 20–45 days Full container orders $ Milestone

Regional coverage & typical transit

03 / Coverage
Zone A
Asia Pacific
Japan, China, Taiwan, Vietnam, Thailand, Singapore, Malaysia, Philippines — 2–4 days (FedEx)
Zone B
North America
United States, Canada, Mexico — 3–5 days (FedEx / DHL)
Zone C
Europe
Germany, UK, France, Netherlands, Italy, Spain, Poland — 4–6 days (DHL / FedEx)
Zone D
Middle East & Africa
UAE, Saudi Arabia, Turkey, Egypt, South Africa — 4–7 days (DHL)
Zone E
Oceania
Australia, New Zealand — 4–6 days (FedEx / DHL)
Zone F
Latin America
Brazil, Chile, Argentina, Colombia, Peru — 5–9 days (FedEx / DHL)

How a shipment moves

04 / Process
01

PI Confirmation

Buyer confirms the Proforma Invoice and completes payment per agreed terms.

02

Supplier Handover

Goods are inspected, packed, and delivered to our Korean consolidation point.

03

Export & Dispatch

Export documents issued, cargo picked up by the chosen carrier from Incheon or Busan.

04

Delivery & Tracking

Live tracking from departure to arrival. Customs support available on request.

Frequently asked

05 / FAQ
Which shipping method should I choose?
Use FedEx or DHL when you need delivery in under a week and the total weight is under ~70 kg. Switch to air freight once you cross 100 kg, and to sea freight (LCL or FCL) when the order exceeds 1 CBM and timeline allows 3–6 weeks.
Are shipping charges included in the quoted price?
It depends on the Incoterms. EXW and FOB quotes exclude international freight; CIF, CFR, and DDP quotes include it. Your Proforma Invoice always shows which terms apply and any separate shipping line items.
Who handles customs clearance at destination?
Under DDP terms, ProSource MRO handles import clearance and duties. Under EXW, FOB, CIF, and CFR, the buyer is responsible for import clearance. FedEx and DHL offer integrated brokerage on most lanes.
Can I consolidate multiple orders into one shipment?
Yes. If you place several orders within a short window, let us know and we will hold them at our consolidation point and ship together. This typically reduces freight cost by 15–30% on sea and air lanes.
What packaging standards do you use?
All goods ship in heat-treated (ISPM-15) wooden crates or reinforced export cartons appropriate to the cargo. Fragile, hazardous, or oversized items receive custom crating at additional cost.
What if my shipment is damaged or delayed?
Report issues within 7 days of delivery with photos and packing-list reference. We work directly with the carrier on claims and, where covered, process cargo insurance reimbursement on your behalf.

Need a custom shipping quote?

Submit an RFQ with your destination, target incoterms, and approximate weight — we'll return a delivered cost within one business day.

Start an RFQ

Transit times and coverage are estimates based on typical lane performance from Korea. Actual delivery depends on carrier capacity, customs, and destination accessibility. For binding commitments, please refer to your signed Proforma Invoice or contact support@prosourcemro.com.